H10 London Waterloo

Excellent location and great amenities - in the heart of London. Wonderful sky bar with sweeping views of London, indoor / outdoor seating, and lovely garden. The food at the 8th floor outdoor restaurant was delicious, and service was excellent. We especially appreciated our waiter Olindo's excellent service. He was genuinely kind and attentive - which contributed to our dining at the outdoor restaurant several times during our visit. I would definitely stay here again. If you are looking for a central location, comfortable hotel, nice amenities, and excellent service, this is the place to be! I high recommend!

Room was very comfortable, bed very good, small desk very useful. Location quite close to London Underground (300 yards), bus stop opposite hotel. Walking distance from Waterloo station and Thames river bank. Breakfast was exceptionally good (not exactly cheap though).

On arrival staff were welcoming and offered a glass of ether juice or sparkling wine, we arrived at 3:15pm and we were in our room no longer than 10 minutes of arriving there. The hotel itself is very clean and the lobby has a homely atmosphere (at Christmas it was beautiful). The rooms are spacious and our view was great. You can also connect your device to the TV and watch YouTube. Checkout at 12 was great there was no need to rush to pack and leave. We left our luggage there to have a day out in London which was great and Waterloo station is a straight 5-10 min walk. Also the view from the bar is AMAZING!

Amazing location and beautiful hotel. The staff were friendly and so helpful with any questions I had. Our room had a lovely view and overall we were just blown away by how comfortable it was.

Have used H10 in Venice, Barcelona, London and Lanzarote and this is the first time I have a gripe! Booked the rooms in London back in 2023 with option to cancel right up until the 7/8/24 at no cost. On the 6/8/24 H10 sent an email saying that there may be air conditioning work taking place but they would limit disruption. Are you REALLY sure that you needed to wait a whole year before telling us that and particularly the day before we cant cancel. There was never any intention of us cancelling but H10 don't treat customers like this in my experience. Will use again but think about how this looks to the customer.