H10 London Waterloo

Great location within walking distance to attractions or easy access to trains and buses

On arrival staff were welcoming and offered a glass of ether juice or sparkling wine, we arrived at 3:15pm and we were in our room no longer than 10 minutes of arriving there. The hotel itself is very clean and the lobby has a homely atmosphere (at Christmas it was beautiful). The rooms are spacious and our view was great. You can also connect your device to the TV and watch YouTube. Checkout at 12 was great there was no need to rush to pack and leave. We left our luggage there to have a day out in London which was great and Waterloo station is a straight 5-10 min walk. Also the view from the bar is AMAZING!

Amazing location and beautiful hotel. The staff were friendly and so helpful with any questions I had. Our room had a lovely view and overall we were just blown away by how comfortable it was.

Have used H10 in Venice, Barcelona, London and Lanzarote and this is the first time I have a gripe! Booked the rooms in London back in 2023 with option to cancel right up until the 7/8/24 at no cost. On the 6/8/24 H10 sent an email saying that there may be air conditioning work taking place but they would limit disruption. Are you REALLY sure that you needed to wait a whole year before telling us that and particularly the day before we cant cancel. There was never any intention of us cancelling but H10 don't treat customers like this in my experience. Will use again but think about how this looks to the customer.

We stayed here to see a play in the Old Vic theatre and it was a perfect location for this, being just a few minutes walk from the theatre. We liked the rooftop bar area and our room was quiet, a short walk from train station with plenty of shops and restaurants nearby